Downloading information & payments from mals-e ecommerce site
Downloading information & payments from mals-e ecommerce site

Open the website http://www.mals-e.com/

Click on the admin area button at the top right of the screen.

Fill in your user name and logon password [ supplied by Fearn Web Design] & click on the Login button, this will take you to the ADMINISTRATION AREA HOME page.

The section you require is Cart Links - ensure you do not alter any of the management settings or the cart set-up

Firstly click on Payments link, this will take you to a page where you can download all your outstanding orders.

Enter your Sales Password and select a shopper id from the drop down box. Ensure the Format cards box is checked & click on the download button. [ The shopper id is shown on the 2nd line of automatic e-mail you recieve to let you know you have an order. ]

This will take you to the payment details for this transaction. Print this page.

Once printed you can click on the return link in the top right or on your browsers back button.

Repeat the process to download any further outstanding orders.

Once you have downloaded and printed all the orders click on the list orders link.

This will take you to a page listing all the orders available on the server.

To view the details of the orders, click on the details link on the far right of the screen.

This will take you to the retrieve customer record screen, print this page out.

This is where you can find the customer details including, name, address, phone number, email address, ordered items, postage value and total charges to be made.

Match this print out with the payment details for this transaction, then click on the return link in the top right or on your browsers back button.

Once you have downloaded all the orders, you can delete these old records. WARNING! Deleted records cannot be recovered, so it's a good idea to check you have matched all the order print outs to the payment print outs.

To delete the records, tick the check boxes of those records you wish to delete and then click on the Delete Records button.

When you have deleted all the records, click on the LOG OUT link to leave the secure server.

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