Support
Support from Fearn Web Design

Fearn Web Design is dedicated to providing you with first class customer support. To this end we offer a broad range of support options.

This support, along with any discussions about your support requirements is carried out in plain English. We realise that you may not know the differences between ASP, JAVA or HTML, you may not even want to. We'll make sure you understand as much [or little] about the development of your web site or network, as you want.

To help you understand some of the technobable, click on our handy dictionary

Web Support
Networking
Training & Tutorials
PC Maintenance & Repair
Custom PC Manufacture


Web Support

We can provide you with weekly or monthly reports, [analysed by the WebLog Expert Program] helping you to maximise your e-commerce sales, showing you which pages are having the greatest success, the most 'hits' and how long visitors are staying on your web site.

Members Online Support System [Members Only]

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Networking

Fearn Web Design offer computer networking services for your home and your business; does your office need help setting up a Peer-To-Peer Network, a Local Area Network (LAN) or do you need help setting up a Virtual Private Network (VPN)?

We pride ourselves on providing you with cost-effective networking solutions. Following a careful analysis of your computing needs Fearn Web Design can help you install a reliable tailor-made system, without unnecessarily over extending your budget.

Fearn Web Design also provides and installs firewalls and antivirus software vital for your Internet security. Once your new network is installed or upgraded, technical support training is always included for the system supervisor.

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Training & Tutorials

Fearn Web Design can help you get the most out of the computer systems and network at your disposal. Statistics show that computer problems are frequently the result of a lack of training. To combat this Fearn Web Design can provide you and your staff with training either in software or hardware , from basic desktop users right through to I. T. Administrators.

We are experienced in the customisation of tutorials to suit your particular needs, our online tutorials can be a great place to start and we're adding to them all the time. We often find that customers just need someone to hold their hand whilst they follow the instructions and we can help even the most inexperienced computer user overcome their fear of pressing the wrong button.

Technical support and advice is available for a range of operating systems , utility and application software programs, communication and Internet and email services. On going support can be provided in the form of telephone technical support during working hours or via email out of hours. Please contact us for rates for these services.

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PC Maintenance & Repair

Is your PC in need of repair? Not starting up or just getting slower & slower? Whether your computer maintenance needs are for network servers, individual PC's, or a whole computer system. No matter what the issue is you can rely Fearn Web Design to provide you with the right solution.

Standard application software programs can also supplied, together with utility software for tasks such as data back-up and virus protection.

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Custom PC Manufacture

Why get a custom built PC from Fearn Web Design? The best reason is to create a system that exactly matches your needs. Sure, we're not as cheap as Dell, but if you want a PC that's custom designed to your specifications, we can create your ultimate upgradeable PC. Please contact us for details of this exciting new service.

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